1. Who we are
This website is operated by [Registered company name] (“Hevital”, “we”, “us”). Registered address: [Registered business address – street, city, state, ZIP, country]. Contact: [email protected]
2. Acceptance
By browsing this website or placing an order you agree to these Terms, the Privacy Policy, the Shipping Policy and the Refund and Exchange Policy. If you do not agree, please do not use the site.
3. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to buy from this store. By ordering you confirm that you meet this requirement and that the information you provide is accurate.
4. Products and product information
We sell dietary supplements and personal care products. We publish the ingredient list, suggested use and warnings for every product. Product images are illustrative; packaging and label design may change. We do not guarantee any specific result, and the products are not a substitute for a balanced diet, professional medical advice, diagnosis or treatment.
Important: These statements have not been evaluated by the Food and Drug Administration. Dietary supplements are not intended to diagnose, treat, cure or prevent any disease. Consult a qualified healthcare professional before use, especially if you are pregnant, nursing, taking medication or have a medical condition.
5. Prices and payment
- All prices are shown in [USD] and, unless stated otherwise, exclude shipping and applicable taxes, which are calculated and shown at checkout before payment.
- Accepted payment methods are displayed at checkout. Card payments are processed by our payment provider; we never store full card details on our servers.
- Your card is charged when the order is placed. The billing descriptor that appears on your statement is [HEVITAL / your descriptor].
- We may correct obvious pricing errors. If a price was clearly wrong we will contact you before dispatch and you may cancel for a full refund.
6. Orders
Your order is an offer to buy. A contract is formed when we send the dispatch confirmation. We may refuse or cancel an order – for example if a product is out of stock, if the order appears fraudulent, or if delivery to your destination is not legally possible – and we will refund any amount already charged.
7. Delivery
Delivery times and costs are set out in the Shipping Policy. Risk passes to you on delivery. You are responsible for providing an accurate delivery address and for any import duties in your country.
8. Returns and refunds
Returns, exchanges and refunds are governed by the Refund and Exchange Policy, which forms part of these Terms.
9. Accounts
You are responsible for keeping your account credentials confidential and for all activity under your account. Tell us immediately if you suspect unauthorised use.
10. Acceptable use
You agree not to misuse the site: no attempts to gain unauthorised access, no scraping or automated ordering, no reselling our products as your own without written permission, and no uploading of unlawful or infringing content.
11. Intellectual property
All content on this site – text, images, logos and design – belongs to us or our licensors and may not be copied or reused without written permission.
12. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot legally be excluded – including your statutory consumer rights.
13. Health disclaimer
The content on this site is for general information only and is not medical advice. Always read the label before use. Do not exceed the suggested use. Consult a qualified healthcare professional before starting any supplement, particularly if you are pregnant, nursing, under 18, taking medication, or have a medical condition. Discontinue use and seek medical advice if you experience an adverse reaction. See the full Disclaimer.
14. Changes
We may update these Terms. The version published on this page at the time of your order is the one that applies to it.
15. Governing law
These Terms are governed by the laws of [state / country], and the courts of [jurisdiction] have exclusive jurisdiction, without affecting mandatory consumer protections in your country of residence.
16. Contact
Questions about these Terms: [email protected]