This Privacy Policy describes how Hevital collects, uses and shares personal information when you visit our website, place an order or contact us.

Information we collect

• Contact and account details such as name, email, phone number and delivery address.
• Order and transaction information, including products purchased and payment status. Full card details are handled by payment providers.
• Messages and support information you submit through our forms.
• Device, browser, cookie and website-usage information used for security, operation and analytics.

How we use information

We use personal information to process and deliver orders, provide support, prevent fraud, maintain accounts, operate and improve the website, comply with law and send marketing only where permitted or requested.

Service providers

We may share information with providers that help us run the store, including website hosting, payment processing, order fulfillment, delivery, email, analytics and security services. They receive information only as needed to perform their services or comply with law.

Cookies

We use necessary cookies for features such as carts, accounts and secure checkout. Additional cookies may support analytics or preferences. Browser settings can control cookies, but blocking necessary cookies may prevent parts of the store from working.

Retention and security

We retain information for as long as reasonably needed for orders, customer service, legal obligations, dispute prevention and business records. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete or restrict use of personal information, or object to certain processing. You may also withdraw marketing consent. We may need to verify a request before acting on it.

Children

The store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

Changes

We may update this policy to reflect operational or legal changes. The date above shows the latest revision.